Last updated: October 2025

These Terms of Service (“Terms”) govern your use of the Ties That Preach website, services, and the purchase of products through it. By using our site, placing an order, or creating an account, you agree to be bound by these Terms.

1. Definitions & Interpretation

• “Customer”, “you”, “your” refers to any person visiting or making a purchase on the Site.
  
• “We”, “us”, “our”, “Ties That Preach” refers to the owner and operator of the Site.
  
• “Products” refers to goods we offer for sale (e.g. ties, apparel, accessories)
  
• “Order” means a purchase of Products by you through the Site
  
• “Printify” refers to our print-on-demand fulfillment provider
  
• “Site” refers to our Shopify-based store (including all pages, content, features)
  

2. Eligibility

You represent and warrant that:

• you are at least the age of majority in your jurisdiction (e.g. 18 or the age of legal majority)
  
• you have the legal capacity to enter a binding contract
  
• you will use the Site in accordance with all applicable laws and these Terms
  

3. Ordering, Acceptance & Payment

• When you place an order, we will send an order confirmation via email. That confirmation is not acceptance of the order; acceptance occurs when we send a shipping confirmation (or in some cases, when Printify confirms production).
  
• All orders are subject to availability and confirmation of price.
  
• We reserve the right to refuse or cancel any order for any reason (e.g. product out-of-stock, pricing or typographical error, suspicion of fraud).
  
• Prices and availability may change without notice.
  
• Payment must be made when placing the order. We accept payments via the methods offered on the Site (e.g. credit card, PayPal, etc.).
  
• You represent that your payment information is valid and that you are authorized to use the chosen payment method.
  

4. Production & Shipping

• Because we use Printify for on-demand production and fulfillment, after you place an order, we forward the order information to Printify so they can produce and ship your item directly to you.
  
• Production times, shipping times, and costs are subject to Printify’s standards, supply chain, and the shipping carriers used.
  
• We are not liable for delays caused by Printify, shipping carriers, customs, or force majeure events.
  
• Once your order is shipped, you will receive tracking information (if available) via email.
  

5. Returns, Refunds & Replacements

Refer to our Refund Policy (see below) for detailed information.

Broadly:

• Because each item is custom printed, we do not accept returns or exchanges for items ordered incorrectly (e.g. wrong size, color, change of mind).
  
• In the event of a damaged or manufacturing defect, you must notify us (and Printify) with photos within 30 days of delivery.
  
• Printify offers a reprint or refund for defective items under their policy. help.printify.com+1
  
• Refunds (if approved) will be credited through Printify to your original payment method (or your Printify balance first). help.printify.com+1
  
• You must supply reasonable proof (e.g. photos) to support defect claims.
  

6. Intellectual Property

• All content on the Site (text, images, graphics, logos, designs) is owned by or licensed to us, and is protected by copyright, trademark, and other intellectual property laws.
  
• You may not reproduce, distribute, display, or otherwise use our content without our prior written permission.
  
• For products and designs you contribute or upload (if applicable), you warrant that you own all required rights, such as copyrights, trademarks, or licenses, and that your content does not infringe third-party rights.
  
• You grant us a non-exclusive licence to use your content as needed to operate, promote, and deliver the services (e.g. placing your design on items, displaying your name, etc.).
  

7. Prohibited Conduct

You agree not to use the Site to:

• engage in unlawful, fraudulent, or harmful activities
  
• infringe intellectual property rights of others
  
• transmit malicious code (viruses, malware)
  
• interfere with or disrupt the Site or servers
  
• attempt to gain unauthorized access to our systems
  
• post or transmit content that is defamatory, obscene, hateful, or discriminatory
  
• use robots, spiders, scripts, or similar automated means to access the Site
  

8. Disclaimers & Limitation of Liability

• The Site, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind (express or implied).
  
• To the maximum extent permitted by law, we disclaim all warranties (including merchantability, fitness for purpose, non-infringement).
  
• We are not liable for any indirect, incidental, special, punitive, or consequential damages (e.g. lost profits, loss of business) arising from use of the Site or products.
  
• Our total liability to you for all claims arising from any order or use of the Site is limited to the amount you paid for the order, or AUD$1, whichever is greater.
  
• Some jurisdictions do not allow limitations on liability, so parts of this clause may not apply in all cases.
  

9. Indemnification

You agree to indemnify and hold harmless Ties That Preach (and its affiliates, employees, agents) from any claims, losses, liabilities, damages, costs or expenses (including legal fees) arising from:

• your violation of these Terms
  
• your misuse of the Site
  
• your breach of intellectual property or other rights
  
• your violation of applicable law
  

10. Termination

• We may suspend or terminate your access to all or part of the Site, or cancel orders, at any time, with or without notice, for any reason (e.g. breach of Terms, fraud, inactivity).
  
• Upon termination, the clauses that by their nature should survive (e.g. indemnification, liability limitations, intellectual property, governing law) will survive.
  

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [Your State/Territory, Australia], excluding its conflict-of-law rules.
  
• Any disputes will be resolved by the courts of [Your state/territory], and you submit to their jurisdiction.
  
• If any provision is deemed invalid or unenforceable, it will be severed, and the remainder of the Terms will remain in force.
  

12. Changes to Terms

We may revise or update these Terms at any time. The updated version will be posted on the Site with a new “Last updated” date. Your continued use of the Site constitutes acceptance of the revised Terms.