Last updated: October 2025

Introduction

Welcome to Ties That Preach (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, store, disclose, and protect the personal information you provide when you visit or make a purchase from our Shopify store (the “Site”). We are committed to protecting your privacy and handling your information in a secure and responsible way.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact information: name, email address, phone number, billing and shipping address
  
• Account information: if you register or create an account on our Site
  
• Order information: items you purchase, purchase date, pricing, quantities, order history
  
• Payment data: credit/debit card number (tokenized via payment processor), card expiry, billing information (these are generally handled by Shopify / the payment processor; we do not store full credit card data ourselves)
  
• Usage data: IP address, browser type, device type, referral/landing pages, pages viewed, time spent, click streams, logs, analytics
  
• Cookies & tracking technologies: we and third parties may use cookies, local storage, web beacons, analytics tools (e.g. Google Analytics, Shopify’s built-in analytics) to collect usage data and help us improve the Site
  

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including communicating with you, managing payments, shipping, and handling returns
  
• To communicate with you: send order confirmations, shipping notifications, customer service messages, respond to your inquiries
  
• To personalise your experience (e.g. show you relevant products, marketing offers)
  
• To perform analytics and site improvements
  
• To prevent fraud, misuse, and violations of our policies
  
• To comply with legal obligations (e.g. tax, accounting, regulatory)
  
• For marketing and promotional purposes (only if you consent, where required by law)
  

We will not use your information for purposes beyond those disclosed here unless we provide you prior notice and you agree.

3. Disclosure of Your Information

We may share your information with the following parties:

• Shopify (our e-commerce platform provider): Shopify provides the platform that allows us to host and operate our store. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
  
• Printify (fulfillment / print-on-demand provider): when you place an order, we share the necessary shipping and order details with Printify so they can produce and ship the item.
  
• Service providers / vendors: such as payment gateways, shipping carriers, customer service providers, email / SMS marketing tools, analytics providers
  
• Legal and compliance: to comply with applicable laws, respond to lawful requests or legal processes, protect our rights, property, or safety
  
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets
  

We require that third parties respect the security of your data and treat it in accordance with applicable privacy laws.

4. Data Retention

We retain your personal information only as long as needed to provide services to you, fulfil orders, comply with legal obligations, resolve disputes, enforce our agreements, and as needed for auditing or recordkeeping purposes.

When information is no longer necessary, we will delete or anonymize it, unless doing so conflicts with applicable law or legitimate business needs.

5. Security

We employ reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction, including encryption, secure server technologies, access controls, and internal procedures. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. International Transfers

Because we operate internationally and use service providers (e.g. Printify) that may operate in foreign jurisdictions, your personal data may be transferred to, stored, or processed in countries outside your residence. Where transfers occur, we ensure appropriate safeguards are in place (e.g. contractual protections, data handling agreements) in compliance with applicable data protection laws.

7. Your Rights (as a customer / data subject)

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Access: request a copy of the data we hold about you
  
• Correction: request correction or updating of inaccurate or incomplete data
  
• Deletion: request deletion of your personal data (subject to legal or contractual exceptions)
  
• Restriction: ask us to limit processing in certain situations
  
• Objection: object to processing (including for direct marketing)
  
• Portability: request your data in a portable, machine-readable format
  
• Withdrawing consent: where processing is based on consent, you may withdraw at any time (without affecting prior lawful processing)
  

If you wish to exercise any of these rights, please contact us using the details below.

8. Cookies & Tracking Technologies

We and third parties use cookies, web beacons, tracking pixels, and similar technologies to collect usage data, recognise you across sessions, remember preferences, and deliver personalized content and advertising. You can control or disable cookies via your browser settings, but keeping cookies enabled may improve your experience on our site.

We also use third-party advertising and analytics tools (e.g. Google Analytics, Facebook Pixel) which may collect data about your activity on other websites.

9. Children’s Privacy

Our services are not directed at children under 16 (or the applicable legal age in your jurisdiction). We do not knowingly collect or solicit personal information from minors. If you believe we have collected data about a minor without consent, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date. Your continued use of the Site after changes constitute your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, to access or update your data, or any complaints, please contact us:

Printify - CONTACT PAGE